Tenants, report a problem.
The sooner we are aware of a problem, the quicker we can resolve this for you. The best way to report your problem is here.
Alternatively, please contact the office on 01273 583453 (Mon-Fri 9-5pm)
We will contact the relevant contractor and dependent upon the nature and urgency of the problem, will respond accordingly.
In the event of a problem outside of office hours, we would first ask that you consider whether this is an emergency. In most cases, it is not and can be dealt with first thing in the morning. Please consider whether we can actually help during this time.
If it is an emergency, please call 07417536915 and we will do our best to assist you.
We ask that you take simple precautionary measures to prevent any additional problems such as turning off water at the stopcock and/or isolating electric or gas supplies at the mains where required.
PLEASE NOTE, IF YOU CAN SMELL GAS CALL 0800 111 999 OR IF YOU HAVE A SERIOUS EMERGENCY CALL 999